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Jason Riseborough & Eric Schnur| Max-Steinke-Str 7 | 13086 Berlin Germany

Delivery

Production 1 - 5 days

Shipping Delivery estimate 3 – 7 business days in Germany
In Europe 7 - 14 Days
Everywhere else within 10 - 21 days

Collection in Berlin Possible.

Dispatches from a small business in Berlin Germany.

WE ALWAYS TRY TO POST OUT WITHIN 24 HOURS

return/refund

I gladly accept returns and cancellations
• Contact me within 7 days of delivery
• Dispatch items back within 14 days of delivery
• Request a cancellation within 2 days of purchase

I don't accept exchanges
• But please contact me if you have any problems with your order.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
• Custom or personalised orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)

Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Lost Packages
• We are not responsible but please contact me if you have any problems with your order.
• The customer is responsible for adding tracking to their order

Privacy and cookies

Privacy Policy for That gay creation

At That gay creation, accessible fromthatgaycreation.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by That gay creation and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in That gay creation. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

*Provide, operate, and maintain our website
*Improve, personalize, and expand our website
*Understand and analyze how you use our website
*Develop new products, services, features, and functionality
*Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
*Send you emails
*Find and prevent fraud

Log Files

That gay creation follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, That gay creation uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read the Cookies article on Generate Privacy Policy website.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of That gay creation.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on That gay creation, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that That gay creation has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

That gay creation's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

That gay creation does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Sustainability


We believe change comes within ourselves and therefore we are thriving to make That Gay Creation as sustainable as possible. The entire catalogue of That Gay Creation is vegan, cruelty free, non toxic, palm oil free. Always. All our candles are made of 100% coconut wax which is locally sourced. All our soaps are handmade from purest organic and Fair-Trade ingredients. This includes no synthetic preservatives or foaming agents. For packaging & shipping we use only recyclable materials with zero plastic.As a brand built on community and environmentalism we see giving back as a high goal and we are proud to work together with Ecologi in actively compensating our carbon footprints by planting trees. You can follow the progress of our ecological forrest
here
Together we believe we can move towards a greener lifestyle.